Shipping Policy
Last updated: October 30, 2025
Thank you for visiting and shopping with Cravino!
This Shipping Policy outlines the terms and conditions regarding the shipping and delivery of our products within India.
1. Delivery Coverage
We currently deliver our products across India (PAN India).
Our goal is to make sure you receive your favorite cookies fresh and on time, no matter where you are.
2. Processing Time
All orders are freshly prepared and packed with care.
Orders are typically processed within 1–2 working days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
3. Delivery Time
Delivery timelines depend on your location:
-
Metro cities: 2–3 working days
-
Other major cities: 3–5 working days
-
Remote or rural areas: Up to 5–6 working days
Please note that these are estimated timelines and may vary due to courier delays, weather, or other unforeseen factors.
4. Shipping Charges
Shipping charges are calculated at checkout based on your delivery location and order weight.
We occasionally offer free shipping promotions, which will be clearly mentioned on our website or at checkout.
5. Tracking Your Order
Once your order is dispatched, you will receive an email or SMS with your tracking details.
You can use the tracking link to monitor your order’s progress until it reaches your doorstep.
6. Order Delays
While we do our best to deliver on time, occasional delays may occur due to courier issues or external factors.
If your order is delayed beyond the expected time frame, please reach out to us at swastikcookies@gmail.com or +91 7045589270, and our team will assist you promptly.
7. Incorrect or Incomplete Address
Please ensure that your shipping details are accurate at the time of checkout.
Cravino will not be responsible for delays or failed deliveries due to incorrect or incomplete address details provided by the customer.
8. Contact Us
For any questions related to shipping or delivery, please contact us at:
📧 swastikcookies@gmail.com
📞 +91 7045589270
